Shipping policy
Delivery area
We deliver within Belgium only.
Rates
- Standard delivery: €7
- Free standard delivery on orders over €70
- Express delivery: €11
- Pickup in Waterloo: free, by appointment
Delivery times
Every kokedama is made by hand. Your order ships within 1 to 3 working days and is usually delivered within 1 to 3 working days.
Well-protected plants
Our kokedamas travel in packaging designed to protect them. We prefer to ship early in the week so they don't spend the weekend in a warehouse.
A problem with your delivery?
If your parcel arrives damaged, contact us within 48 hours at hello@nebari.be with photos.